1. Select a product
Once on our site, browse our different categories (false eyelashes, glue, accessories) and discover all our products. Consult the product sheets to learn more about each item, then add your favorite false eyelashes to your cart by clicking on "Add to cart". It's simple and quick!

2. Check the contents of your cart
To view your shopping cart, click on the "shopping cart" icon at the top right of the page. You can change the quantities or delete products at any time. If you wish to continue shopping, click on "Continue shopping" to return to our product selection.

3. Finalize your order
Once you are satisfied with your selection, you can proceed to secure payment on our site. After validating your payment, an order number will be assigned to you. You will also receive a confirmation email containing the summary of your order (products, total amount, delivery address, etc.). This number is essential to track the progress of your order. If you do not receive this email, check your spam, it may have hidden there!

4. Use a promo code
If you have a promo code, simply enter it in the space provided during payment and click “OK” to validate the reduction.

In a world where online security is paramount, we fully understand your concerns about protecting your banking information. Rest assured, your purchases on Faux Cils Pro are completely secure!

We are committed to ensuring the security of your personal and financial information. We use the most advanced security technologies to protect your information at every stage of your order.

All transactions made on our site are encrypted using the SSL (Secure Sockets Layer) protocol, a security system that protects your data from external attacks.

Additionally, we never store our customers' credit card information. Payments are processed through third-party payment platforms, such as PayPal and Stripe , which are recognized for their reliability and security.

We also comply with personal data protection regulations and never share your information with third parties without your prior consent.

In summary, your purchases on Faux Cils Pro are perfectly secure, and you can buy with confidence. If you have any questions regarding the security of your payments, do not hesitate to contact us.

If your payment has been declined on Faux Cils Pro , there are several reasons why this may be happening. Here are some steps to follow to resolve the situation:

1. Check your bank card information
Start by verifying that all of your credit card information is correct, including the card number, expiration date, and security code. A simple mistake in any of these items can result in a payment decline.

2. Contact your bank
If all the information is correct, contact your bank to find out the reason for the decline. It is possible that the transaction was blocked for security reasons. In this case, you may need to confirm that you are the author of the order before it is validated.

3. Try another payment method
If your bank can't resolve the issue, try using another credit card or payment method, such as PayPal . If you encounter any difficulties, please feel free to contact our customer service for assistance.

4. Try again later
Sometimes the problem may be temporary. We advise you to wait a few minutes or hours before trying to finalize your order again.

If none of these solutions work, our customer service is available to help you. We will do everything possible to resolve this problem and allow you to complete your purchase with complete peace of mind.